Elysium – Privacy Policy

Last Updated: 12-03-2025
This Privacy Policy outlines how Elysium (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you use our website or services to purchase event tickets. By using the Elysium platform (the “Site”), you consent to the practices described below.

1. Information We Collect

We collect the following information to facilitate ticket purchases and improve our services:

Personal Information:

Name, email address, phone number, and billing/shipping address.
Payment details (credit/debit card numbers, expiration dates, CVV) via secure third-party processors only. We don’t save any information regarding payment and card details in our database.
Transaction history and purchase records.

Technical Data:

IP address, browser type, device information, and cookies (see Section 5).
Usage data (pages visited, time spent, referral sources).

Event-Specific Information:

Event preferences, ticket selections, and attendee details (if required by organizers).

2. How We Use Your Information

We use your data to:

Process ticket purchases and send confirmations.

Communicate event updates, cancellations, or rescheduling.

Verify identity and prevent fraud or unauthorized transactions.

Improve Site functionality, user experience, and customer support.

Comply with legal obligations (e.g., tax reporting, fraud investigations).

Send marketing/promotional emails (only with your explicit consent; opt-out available).

3. Sharing Your Information

We share data only under these circumstances:

Event Organizers/Venues: To validate ticket authenticity and facilitate entry.

Payment Processors: Securely process transactions (Thawani).

Legal Compliance: Disclose information if required by law (e.g., subpoenas, court orders).

Service Providers: Trusted third parties (e.g., hosting, analytics) bound by confidentiality agreements.

Business Transfers: In mergers, acquisitions, or asset sales, user data may transfer to the

We never sell your personal information to third parties for marketing purposes.

4. Data Security

We implement industry-standard measures to protect your data:

Encryption (SSL/TLS) for payment transactions and sensitive data.

Regular security audits and restricted access to personal information.

Secure storage systems with firewalls and intrusion detection.

However, no online platform is 100% secure. You acknowledge this inherent risk by using the Site.

5. Cookies and Tracking Technologies

Cookies: Small files stored on your device to enhance Site functionality (e.g., login sessions, cart retention).

Analytics Tools: Services like Google Analytics track usage patterns (anonymous data).

Third-Party Cookies: Advertisers or social media platforms may use cookies for targeted ads (opt-out via browser settings).

You can disable cookies in your browser, but some Site features may not function properly.

6. Your Rights

Depending on your jurisdiction, you may:

Access/Correct Data: Request a copy of your personal information or update inaccuracies.

Delete Data: Ask us to erase your data (exceptions apply for legal/compliance reasons).

Opt-Out: Unsubscribe from marketing communications.

Object to Processing: Challenge how we use your data (e.g., for direct marketing).

To exercise these rights, contact us at [ support@elysiumovement.com].

7. Data Retention

We retain your information only as long as necessary:

Transaction records: 7 years (for tax/legal compliance).

Marketing data: Until you opt out.

Account data: Until deletion is requested (unless legally required to retain).

8. Children’s Privacy

The Site is not intended for users under 16. We do not knowingly collect data from minors. If we discover such data, we will delete it immediately.

9. International Transfers

Data may be processed/stored in countries outside your residence. We ensure safeguards (EU Standard Contractual Clauses) for cross-border transfers.

10. Third-Party Links

The Site may link to external websites. We are not responsible for their privacy practices.

11. Policy Updates

We may update this policy periodically. Changes take effect upon posting on the Site. Continued use implies acceptance.

12. Contact Us

For questions, requests, or complaints:

Email: support@elysiumovement.com

Key Disclosures

No Refund Implications: Payment data is retained to comply with legal obligations, even under our no-refund policy.